Desktop Engineer

  • Job Reference: DST/TP/68646/13286
  • Date Posted: 22 November 2022
  • Recruiter: SS&C
  • Location: Lichfield, Staffordshire
  • Salary: On Application
  • Sector: Technology & Change
  • Job Type: Permanent

Job Description

Job Description

  • Competitive starting salary, followed by regular reviews and increases, as milestones are met.
  • Hybrid working environment
  • Fully paid training and qualifications
  • Competitive holiday policy
  • 6% employer pension scheme contribution
  • Life Assurance (4 x salary)
  • Single person healthcare
  • Flex benefits scheme
  • Discount scheme

About the role

Overview

Hubwise Securities Limited is a wholly owned subsidiary of SS&C Technologies Holdings (NASDAQ: SSNC). Hubwise Securities Limited was launched in 2011 and is authorised and regulated by the UK FCA (FRN 502619) as a MIFIDPRU firm with a PMR (Permanent Minimum Requirement) of £150k and, as the only regulated MIFID company in the group, is the entity subject to the ICAAP/ICARA process.

Hubwise Securities is a ground-breaking, innovative and regulated technology business developed by a group of highly experienced financial services professionals. Collectively, they saw a gap in the market for a truly game changing platform and created the Hubwise investment platform, a multi-wrapper, multi-currency transaction processing engine which can be rapidly adopted by regulated investment firms to enable growth and differentiation.

Main Responsibilities

A Desktop Support engineer collaborates with a variety of IT roles to manage, implement and support the Hubwise office infrastructure and Systems:

On a day to day basis the flexibility of the role ensures that all Hubwise office services perform at a high level responding to support channels and personnel.

The role is an active member of the IT and DevOPS department supporting all key policies implemented at Hubwise.

The Ideal Candidate

Responsibilities include:

Office Services

  • Desktop PCs and laptops (Windows)
  • Office Network (ethernet and wifi)
  • Printers
  • Firewalls (general)
  • Telephones (VOIP)
  • Active directory
  • Monitoring
  • Backup and recovery

Software Services

  • Google Enterprise (gmail and apps)
  • Office 365
  • Antivirus
  • Security software (vpn)
  • Banking software
  • Helpdesk/service desk support channels
  • Hubwise application support including
  • File Transfer Gateways
  • Web applications

Users

  • Onsite staff
  • Remote staff

Knowledge and Technical Skills

Essential

  • Windows OS
  • Windows Active Directory
  • PC/Laptop installation
  • Email administration

Desirable

  • Helpdesk/service desk/ticketing system usage
  • Linux OS administration
  • Network understanding (Basic)
  • Security understanding (Basic)
  • Backup and recover

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring diversity of perspective to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

All offers of employment at SS&C Hubwise are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.